Computer-supported coordinated care uses technology to aid the network of people who support an elder living at home. The authors conducted interviews with people involved in the care of elders to identify their needs and subsequently conducted an in situ evaluation of a technology probe to study how a CSCC system might help satisfy these needs. The authors used these results to identify challenges faced by people caring for elders and offer guidelines for designers of coordinated care technologies.
Consolvo, S., Roessler, P., & Shelton, B. E. (2004). Computer-Supported Coordinated Care: Using technology to help care for elders. IEEE Pervasive Computing. April-June.