Unit 1: Greeting Patients at the Reception Desk
Contribution to Book
A self study workbook for health and social services professionals.
Rogers, J. 2007. Unit 1: Greeting Patients at the reception desk. In J. Rogers (Ed.). A self study workbook for health and social services professionals. Module 1: Receptionists. pgs. 1-20. Montreal: McGill University. (includes DVD and Facilitators Guide)
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