Date of Award:
5-2014
Document Type:
Dissertation
Degree Name:
Doctor of Philosophy (PhD)
Department:
English
Committee Chair(s)
David E. Hailey
Committee
David E. Hailey
Committee
Keith Grant-Davie
Committee
Ronald Shook
Committee
Patricia Gantt
Committee
Christine Hailey
Abstract
My dissertation defines how software developers have abandoned traditional documentation practices for other kinds of media that work better in their workplace practices. Ultimately, even though other media like white boards, sticky notes, and “oral communication” are vastly different than traditional, written software documentation, they match the fast paced, decision-making situations of contemporary developer communities. I focus particularly on oral communication because it is the most unacceptable means to “document,” according to traditional standards. I use North American Genre Theory to describe those decision-making situations contemporary developers and note how the theory does not account for all the documentation I expect to find. Via several projects and interviews I confirm that oral communication is a new means of “documentation” and reconciles North American Genre Theory.
Checksum
e00280e9ffb3bdc9ac0aea530f2e14a1
Recommended Citation
Cootey, Jason L., "Oral Communication in Genre Theory and Software Development Workplaces" (2014). All Graduate Theses and Dissertations, Spring 1920 to Summer 2023. 3896.
https://digitalcommons.usu.edu/etd/3896
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