International Journal of Production Research
We propose that a firm's operations capability is manifested through its new product design and development, just-in-time, and quality-management efforts. Moreover, we propose that operations capability, so defined, directly and positively impacts firm performance. Survey data were used to independently calibrate and validate a structural equation model linking operations capability, a second-order construct, to firm performance. Results provide support for the model and demonstrate a positive relationship between operations capability and firm performance.
K.C. Tan, V.R. Kannan, R. Narasimhan, ‘The Impact of Operations Capability on Firm Performance’,International Journal of Production Research, 45 (21), 2007
This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Production Research on 9/26/2007, available online: http://www.tandfonline.com/10.1080/00207540600871269