Use of the Copenhagen Burnout Inventory with Social Workers: A Confirmatory Factor Analysis
Human Service Organizations Management, Leadership and Governance
Burnout among social workers continues to be a relevant issue as it can lead to major problems: personal health issues, service deterioration, and turnover. This study examined the use of the Copenhagen Burnout Inventory with U.S. social workers (N = 1774) in direct-service and non-direct-service roles. The CBI is a no-cost alternative to the commonly employed Maslach Burnout Inventory. Results revealed that the CBI is a suitable tool to measure burnout among social workers regardless of position. Screening, identifying sources, and action planning to reduce burnout are critical steps for organizations to ensure a quality atmosphere for employees and clients.
Walters, J.E., Brown, A.R., & Jones, A.E. (2018). Use of the Copenhagen Burnout Inventory with social workers: A confirmatory factor analysis. Human Service Organizations: Management, Leadership & Governance, 42(5), 437-456. https://doi.org/10.1080/23303131.2018.1532371