Writing center tutors must practice being empathetic with the students they work with. Students tend to feel their writing is a representation of their worth. As tutors, especially in the online setting, we must find ways to connect with students as collaborators, learners, and fellow writers. This requires that we remember that the student and their wellbeing are more important than the writing. This also means that we should focus on the writer and their development over the expectations we or their professors may hold. Empathy is an important soft skill that we must practice, develop, and put to use to benefit the students we tutor and our own future.
Bleak, Halli, "Soft Skills: The Importance of Empathy in an Online Writing Center Appointment" (2021). Tutor's Column. Paper 68.