Because of the COVID-19 pandemic, writing center tutoring moved online, and fewer social interactions occurred. This issue led to researching how to empathize with people, and specifically students in a virtual setting. Many people have emphasized the importance of focusing on the student and their individual needs. There has also been a shift in the focus of being a compassionate listener and ally to students. This essay compiles research from various academic journals, websites that list essential job skills, and news articles on empathy. This paper also researches standard methods used to implement empathy and how this looks in the everyday virtual setting. The results conclude that through intentionally choosing to be vulnerable and showing compassion and emotion, people can find ways to connect and empathize with individuals in a virtual setting.
Carter, Kristina, "The Empathetic Tutor" (2021). Tutor's Column. Paper 74.