Date of Award:
8-2015
Document Type:
Thesis
Degree Name:
Master of Science (MS)
Department:
Computer Science
Committee Chair(s)
Amanda Lee Hughes
Committee
Amanda Lee Hughes
Committee
Vladimir Kulyukin
Committee
Kyumin Lee
Abstract
This thesis work addresses the limitations of a web application called the Public Information Officer Monitoring Application (PMA). This application helps Public Information Officers (PIOs) to gather, monitor, sort, store, and report social media data during a crisis event. Before this work, PMA was unable to handle large data sets and as a result, it had not been adequately tested with potential users of the application.
This thesis describes changes made to PMA to improve its ability to handle large data sets. After these changes were made, the application was then tested with target users. All test participants found the application useful and relevant to their work. Testing also revealed many ways to improve the usefulness of the application, which were subsequently implemented. The thesis concludes with suggestions for future work and distribution of PMA.
Checksum
9e68c762a73e2f0287470bafd061f98f
Recommended Citation
Shah, Rohan D., "Improving the Scalability and Usability of the Public Information Officer Monitoring Application" (2015). All Graduate Theses and Dissertations, Spring 1920 to Summer 2023. 4407.
https://digitalcommons.usu.edu/etd/4407
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