Date of Award:

5-2026

Document Type:

Dissertation

Degree Name:

Doctor of Philosophy (PhD)

Department:

Communication Studies and Philosophy

Committee Chair(s)

Rebecca Walton

Committee

Rebecca Walton

Committee

Chen Chen

Committee

Jared Colton

Committee

Afsane Rezaei

Committee

Lacee Wilkey

Abstract

This dissertation investigates how international graduate students on F-1 and J-1 visas navigate income tax filing in the U.S., focusing on the challenges they encounter, the strategies they use, and how institutions and technical and professional communication (TPC) programs can intervene to mitigate those challenges. I used a multi-serial method: survey, document-directed interviews, and a user experience (UX) study, to better understand the lived experiences of international graduate students with the tax filing process and the ways scholars can intervene. This research contributes to the field of TPC by arguing that, as scholars, we often research problems (some of which are "wicked problems") that we cannot solve, but we can always design interventions to mitigate them. In response to this, I designed a continuing education unit (CEU) course as part of this dissertation titled "Introduction to Filing Income Taxes in the U.S." to help international students navigate the process.

Available for download on Thursday, May 01, 2031

Included in

Communication Commons

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