People would not hesitate to question the qualifications or methods of a carpenter, plumber, mason, or landscaper, but they are often reluctant to question the expertise of a real estate agent, whose work is mostly done on paper and not on the house. Let’s get familiar with the job of these professionals.
Hawks, Leona K. and Delgadillo, Lucy M., "A Broker, A Realtor...Who Are They?" (2002). USU Extension - Archived Publications. Paper 1028.