Quality in the Boardroom and on the Shop Floor: A Survey of Contemporary Quality Practice

Authors

Vijay R. Kannan, Utah State UniversityFollow
K. C. Tan
R. B. Handfield
S. Ghosh

Document Type

Article

Journal/Book Title

Production & Inventory Management Journal

Volume

41

Issue

4

Publisher

APICS

First Page

1

Last Page

7

Publication Date

2000

Abstract

This article describes an empirical study of current quality practices in the United States and identifies relationships between the extent to which various quality practices are used and their impact on corporate performance. Data were collected from practicing quality managers from a broad spectrum of industries.

Recommended Citation

Kannan, V. R., Tan, K., Handfield, R. B., Ghosh, S. (2000). Quality in the Boardroom and on the Shop Floor: A Survey of Contemporary Practice. Production and Inventory Management Journal, 41(4), 1-7.