Date of Award:

5-2016

Document Type:

Thesis

Degree Name:

Master of Science (MS)

Department:

Applied Sciences, Technology, and Education

Committee Chair(s)

Rebecca G. Lawver

Committee

Rebecca G. Lawver

Committee

Brian K. Warnick

Committee

Janet B. Anderson

Abstract

This research examined the difference between what undergraduate students at Utah State University (USU) regional campus locations perceive as important to their education and how satisfied students are with those education-related priorities. As institutions offer more distance education coursework, enrollment of nontraditional students is increasing. However, few studies examine satisfaction, which is a proven predictor of retention, of the student population described in this study.

The results of this study showed the highest discrepancies between priorities and satisfaction of undergraduate students at USU related to academic advising, course scheduling and registration; and finances including student fees, tuition, and financial aid awards. It was concluded that administration may use results to adjust programming, as determined by the highest-ranked discrepancies, to retain undergraduate students at Utah State University regional campus locations.

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