Teaching Case Study
MGT 6720 - Strategic Supply Chain Management MGT 4760 - Services Management
Undergraduate / Graduate
Operations and Supply Chain Management
This case introduces students to a highly variable process that has uncertain demand and processing times. It describes the contact tracing efforts as a response to positive Covid-19 cases in a rural health district in the state of Utah during the first 9 months of the pandemic of 2020. The case puts students in the shoes of the managing director of a health department trying to decide how to best manage a team of contact tracers who are increasingly unable to timely complete their work that is vital to stopping the spread of the disease.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 License.
Dixon, Mike and Rusk, Zach, "Bear River Health Department: COVID-19 Contact Tracing" (2020). Huntsman School of Business Teaching Scholarship Series. Paper 1.
Business Administration, Management, and Operations Commons, Clinical Epidemiology Commons, Health and Medical Administration Commons, Health Services Administration Commons, Management Sciences and Quantitative Methods Commons, Operations and Supply Chain Management Commons