Analysis of Higher Educational Offerings in Operations Management

H. Lutz
L. M. Birou
V. R. Kannan, Utah State University


This paper presents the results of a large-scale benchmarking study of operations management (OM) courses in higher education. The goal of the research is to drive continuous improvement in the quality and value of the educational experience in academic institutions, and inform the training, development, and recruitment efforts of SCM professionals. A content analysis of a large sample of OM course syllabi was carried out to identify the content of both undergraduate and graduate courses, and the relative importance attached to individual topics. Gaps between topical coverage and what industry experts have identified as the important knowledge, skills and abilities are also identified.