Document Type


Journal/Book Title

International Journal of Information & Operations Management Education





Publication Date



Competition and the time pressure to respond are adding to the challenges faced by business leaders. Managers are increasingly faced with decision-making scenarios characterised by significant dynamic complexity. While Systems Thinking (ST) tools exist to help prepare managers deal with dynamic complexity, it is not clear whether managers are in fact aware of or incorporating ST in making complex decisions. Results of a survey of faculty at the leading graduate schools of management in the USA suggest that opportunities exist to expand the awareness of ST both among faculty and the managers they are preparing. Moreover, they demonstrate a need to distinguish thinking about systems from thinking systemically.



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.