Third-Party Dispute Resolution in India and the United States
Journal of Applied Social Psychology
This study investigates the dispute-resolution approaches of 50 Indian panchayats (a team of 5 male elders), 50 Indian elders, and 50 U.S. informal mediators. A literature review as well as preliminary interviews with Indian students in the United States (n = 90) and with villagers in India (n = 60) established that Indian villagers rely principally on a panchayat or male elder to handle their disputes. Our subsequent study of panchayats and elders in India indicated that they do manage disputes and that their approaches differ in several distinctive ways. Subsequent qualitative and quantitative comparisons of the Indian elders' techniques with those of the U.S. mediators indicated that Indian elders were more assertive in their approaches.
Wall, J. A. Jr., Arunachalam, V. & Callister, R. R. 2008. Third Party Conflict Resolution in India and the U.S. Journal of Applied Social Psychology, 38(12), 3075-3100.