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Huntsman Teaching Case Series


Utah State University

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Creative Commons Attribution-Noncommercial-Share Alike 3.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 License.


In the aftermath of COVID-19, sourcing strategy was very much on Karen Young’s mind. Karen was Purchasing Manager for Kalsun Inc., a producer and retailer of home office accessories. The company had grown rapidly over the last fifteen years but a variety of factors had changed the business landscape. Foremost among these were the shift to working at home, competitive pressure that was depressing margins, and US-China trade tensions that could impact price and supply. The pandemic only heightened Karen’s concerns. While it meant demand and growth potential, it also highlighted the vulnerabilities in global supply. Overseas sourcing had been on Karen’s mind for a while, but working from home during the lockdown had given her time and perspective to think about the future.

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