Online tutoring can make it hard to feel like tutors are engaging with students and actually helping them. Writing consultants can avoid feeling this way by showing the student they are actively listening. This paper will highlight some of the ways one can demonstrate active listening through backchanneling, gaze, and rephrasing student’s words. Improving active listening skills is a great way to foster engagement from the student and have more fulfilling sessions.
Brown, Carson, "Make Listening Visible" (2021). Tutor's Column. Paper 63.