Social Justice in UX: Centering Marginalized Users

Document Type

Conference Paper

Journal/Book Title/Conference

SIGDOC '18: The 36th ACM International Conference on the Design of Communication

Publisher

Association for Computing Machinery

Location

Milwaukee, WI

Publication Date

8-3-2018

First Page

1

Last Page

2

Abstract

The primary assumption of human-centered design is that humans should be the focus of design and decision making when creating technology and information products. However, when certain types of people are consistently centered, others are intentionally or unintentionally pushed to the margins or left out altogether. In this panel, the speakers discuss how centering overlooked, vulnerable, or marginalized audiences leads to different design considerations, methods, practices and resulting designs. Topics include issues of queering consent, humanitarian organizations and interventions, multilingual user experience, and women of color in design. The panel concludes with a discussion of the implications of centering marginalized audiences and a call for a reinvigorated conceptualization of ethics in UX.

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