Queer Potential in Professional Communication: “Queer Use” & Terms of Service

Document Type

Article

Author ORCID Identifier

Rachel Jordan https://orcid.org/0000-0003-2825-2376

Avery C. Edenfield https://orcid.org/0000-0002-1273-2204

Journal/Book Title/Conference

Technical Communication Quarterly

Volume

34

Issue

4

Publisher

Routledge

Publication Date

7-10-2025

First Page

455

Last Page

471

Abstract

Group negotiation of terms of service, community guidelines, and state and federal laws can be a site for investigating how power is reinforced through overlapping networks of compliance. As Technical and Professional Communication (TPC) seeks to rectify its complicity in oppressive practices, “queer use” may be a lens to analyze a digital sex work safety guide inconsideration of online sex workers’ navigation of compliance documents. This analysis adds to queer scholarship in applied social justice, demonstrates how “refusing an instruction” is queer use, and centers user advocacy concerns about how platform governance disproportionately impacts hyper marginalized communities such as sex workers.

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