The Design Quality of Customer Comment Cards: A Content Analysis of Survey Questions and Writing Space

Authors

Kayden Martin, Utah State University

Files

Publication Date

12-2018

Keywords

guest feedback, comment cards, effectiveness, quality

Disciplines

Tourism and Travel

Recommended Citation

Martin, Kayden, "The Design Quality of Customer Comment Cards: A Content Analysis of Survey Questions and Writing Space" (2018). Fall Student Research Symposium 2018. 22.
https://digitalcommons.usu.edu/fsrs2018/22