Date of Award

5-2013

Degree Type

Thesis

Degree Name

Departmental Honors

Department

Languages, Philosophy and Communication Studies

Abstract

Interpretation by properly trained employees in a medical setting is an important part of ensuring quality care to Limited English Proficiency (LEP) patients. This study used surveys to assess the effective use of language resources in medical clinics in the Cache Valley area. The survey measured the number of interpreters and bilingual employees and the training that they have received as well as the perceived efforts of each clinic towards certain language service standards. The survey revealed a significant need for improvement and gave insight as to which activities future training efforts should be directed. Improvement in these areas will lead to improving the quality of care that LEP patients receive.

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Faculty Mentor

Julie Gast

Departmental Honors Advisor

Sarah Gordon