Document Type
Presentation
Journal/Book Title/Conference
Designing for Digital
Location
Austin, TX, United States
Publication Date
4-4-2017
Abstract
On-demand consultations extend librarians beyond the classroom, supporting critical, one-on-one library instruction. But a successful consultation service requires more than a simple "build it and they will come" digital strategy, as users face numerous challenges in understanding their options, overcoming library anxiety, and finding the right expert to meet their needs. Following up on a prototype introduced last year, presenters will discuss research-informed design concepts and demonstrate a more engaging, friendlier interface for on-demand librarian consultations.
Recommended Citation
Fagerheim, Britt A. and Sundt, Alex J., "Digital Strategies for Personalizing the Book-a-Librarian Process" (2017). Library Faculty & Staff Presentations. Paper 100.
https://digitalcommons.usu.edu/lib_present/100