Designing for Digital
Austin, TX, United States
There can be many barriers between undergraduates and subject librarians: a poor web presence, lack of awareness, and crucially, reluctance to seek help. To reduce this friction, USU libraries have explored a web design concept that is more emotionally-engaging and presents librarians as friendly, capable partners in the research process.
Fagerheim, Britt and Sundt, Alex, "Your Librarian: Breaking Down Barriers with Emotional Design" (2017). Library Faculty & Staff Presentations. Paper 101.