Document Type

Article

Journal/Book Title/Conference

Reference & User Services Quarterly

Volume

49

Issue

4

Publication Date

4-1-2010

First Page

333

Last Page

340

Abstract

This paper describes the experience of three sophomore English composition classes that were required to visit the reference desk for class credit. Student perceptions of reference consultations are analyzed to gain a clearer understanding of the students’ attitudes towards reference services. Findings of this exploratory study indicate that students still suffer from library anxiety and are much more likely to seek out reference help if they are convinced that a consultation will save them time.

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