Voice of the Customer

Authors

Sterling A. Bone, Utah State UniversityFollow

Document Type

Presentation

Journal/Book Title

BYU Management Society – Oklahoma City Chapter

Location

Norman, OK

Publication Date

7-22-2010

Recommended Citation

Bone, Sterling A., "Voice of the Customer" (2010). Management Faculty Publications. Paper 361.
https://digitalcommons.usu.edu/manage_facpub/361