Forgiveness as a Workplace Intervention: The Literature and a Proposed Framework.

Document Type

Article

Journal/Book Title/Conference

Journal of Applied and Behavioral Management

Volume

10

Issue

2

Publisher

Institute of Behavioral and Applied Management

Publication Date

1-1-2009

First Page

246

Last Page

262

Abstract

The purpose of this review is to explore the literature related to interpersonal forgiveness in organizations and its possible implications for management and HRD theory and practice. It defines forgiveness and provides a theoretical framework for its consideration within the workplace environment. It also reviews and discusses the benefits and risks of forgiveness, the role of leadership in a forgiving culture, and the literature regarding related business interventions.

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