Service Innovation from a New Service Process Logic

Authors

Scott E. Sampson, Brigham Young UniversityFollow
Sterling A. Bone, Utah State UniversityFollow
Larry J. Menor, Ivey Business SchoolFollow

Document Type

Conference Paper

Journal/Book Title

Proceedings of the 11th La Londe Conference in Service Management

Volume

11

Issue

1

Location

AIX Provence, France

Publication Date

1-1-2010

Recommended Citation

Sampson, Scott E.; Bone, Sterling A.; and Menor, Larry J., "Service Innovation from a New Service Process Logic" (2010). Management Faculty Publications. Paper 365.
https://digitalcommons.usu.edu/manage_facpub/365