Document Type

Presentation

Publisher

Western Academy of Management

Publication Date

10-8-2007

First Page

1

Last Page

12

Abstract

Studying forgiveness presents a formidable challenge to the organizational scholar. Forgiveness is a concept that has cultural, moral, and behavioral implications. Generally seen as rooted in religion by many (Smith, 1988), it is also a concept that may have a significant impact within the organization. In this paper we will offer a three-part model of the notion of forgiveness. Our model is based on the observation that the existing literature on forgiveness is clustered around three levels of behavioral patterns: 1) individual forgiveness, 2) group forgiveness, and 3) organizational forgiveness. We will also present a newly developed framework with an integrated perspective of forgiveness. Finally, we will argue the importance of forgiveness in the organizational and management literature as we explore the possible benefits of individuals and organizations learning to forgive.

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